Known Issue: Configuring a pool as the next hop route may cause iQuery...
(SOL14008) Description Configuring a pool as the next hop route (the default gateway pool) may cause iQuery traffic to fail. This issue occurs when the following conditions are met: BIG-IP device group...
View ArticleGeneral Solution: Error Message: % ERROR: DETERMINE_REALM_IP_NOT_REACHABLE
(SOL11832) When creating a forest root, if the ARX system is unable to connect to a domain controller, the forest-root command will fail with an error message that appears similar to the following...
View ArticleGeneral Solution: Error Message: CLI-0-ERR-RAID_OPERATION_FAILED:: The raid...
(SOL11523) Note: For information about rebuilding the RAID configuration, refer to SOL11525: Rebuilding the RAID configuration after a hard drive replacement. When rebuilding the RAID configuration on...
View ArticleGeneral Solution: Reconfiguring the redundancy link for a high availability...
(SOL12021) Note: This article does not apply to the ARX 500 platform because it has only a single port dedicated for the redundancy link. In addition, this article does not apply to ARX 1500 and ARX...
View ArticleGeneral Solution: The initial ICMP response to a ping from the ARX mgmt port...
(SOL11177) When you use the ping command to send an ICMP requestthat will be routedthrough the mgmt port, you must specify the management IP address as the source address; otherwise, the ARX system...
View ArticleGeneral Solution: Error Message: STATUS_FILE_CORRUPT_ERROR
(SOL11194) The ARX system's syslog file may contain STATUS_FILE_CORRUPT_ERROR messages that appear similar to the following example: : Operation on file '\dir_65529' at filer 10.10.10.1 share 'Share1'...
View ArticleGeneral Solution: The show health command output does not display...
(SOL11824) The show health command output does not display filerAccessDenied events. The ARX system will log filerAccessDenied events in the syslog file. The messages will appear similar to the...
View ArticleKnown Issue: The ARX may fail to create a new metadata .acopia folder
(SOL13961) Description Migrating an NFS metadata toor from an Isilon filer may fail if the ARX metadata size is greater than 4 GB. Impact You are unable to complete NFS metadata migration. Symptoms As...
View ArticleGeneral Solution: Rebuilding an ARX after an RMA replacement
(SOL13957) Purpose You should consider using this procedure under the following condition: You are replacing an ARX system Prerequisites You must meet the following prerequisites to use this procedure:...
View ArticleGeneral Solution: Installing OPSWAT hotfixes on BIG-IP APM systems
(SOL10942) The BIG-IP APMantivirus and firewall client-side checks use software libraries from a software development kit (SDK) created by OPSWAT, Inc. OPSWAT periodically issues new versions of the...
View ArticleKnown Issue: Modifying the BIG-IP management interface media type to any...
(SOL13616) Description Modifying the BIG-IP management interface media type to any value other than auto or 1000baseT full may disable Auto-MDIX. This issue occurs when all of the following conditions...
View ArticleKnown Issue: The 'tmsh install sys crypto cert' command fails when you...
(SOL13381) Description When you attempt to install a renewed SSL certificate using the tmsh utility, the BIG-IP system fails the install and returns an error. This issue occurs when one of the...
View ArticleGeneral Solution: Clearing the BIG-IP WebAccelerator cache from the command line
(SOL7618) Note: For information about clearing the cache for WebAccelerator 5.x, refer to SOL5641: Flushing the cache on a WebAccelerator system. Important: Clearing the cache on the BIG-IP...
View ArticleGeneral Solution: The document/literal unwrapped WSDL binding style is not...
(SOL14012) Summary The XML profile does not support the document/literal unwrapped WSDL binding method. Description The document/literal unwrapped binding style has systemic limitations when mapping a...
View ArticleKnown Issue: The BIG-IP system may reset the egress IP ToS to zero when load...
(SOL14019) Description The BIG-IP system resets the egress IP ToS to zero (0). This issue occurs when all of the following conditions are met: A virtual server is configured with both a SIP and UDP...
View ArticleKnown Issue: The BIG-IP Dashboard may report higher CPU usage than the...
(SOL14017) Description The BIG-IP Dashboard may report higher CPU usage than the CPU usage reported by the performance graphs. This issue occurs when the following condition is met: The system is under...
View ArticleGeneral Solution: Using a pre-populated volume as the shadow volume target of...
(SOL12819) Note: For information about ARX shadow volumes, refer to the Shadowing a Volume section of the ARX CLI Storage Management Guide. When configuring the ARX to manage replication of data to a...
View ArticleKnown Issue: BIG-IP WebAccelerator cannot import or upgrade legacy policies...
(SOL14002) Description The BIG-IP WebAccelerator system may not properly import policies. This issue occurs when either of the following conditions is met: You are importing a version 10.x policy which...
View ArticleKnown Issue: Benign debug messages are written to the 'bd.log' file
(SOL14021) Description A DEBUG level HTTP parsing message is incorrectly written to the bd.log file. The message listed in the Symptoms section is logged when the bd parser encounters a file type that...
View ArticleKnown Issue: The BIG-IP system may fail to activate the VLAN failsafe action
(SOL14022) Description The BIG-IP system may fail to take the appropriate VLAN failsafe action after detecting a loss of network traffic on the VLAN. This issue occurs when the following conditions are...
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